Shipping Information

At I Love Props, we understand that timely and reliable shipping is essential—especially when you’re preparing for an event. The following information explains our shipping policies, coverage areas, and important terms related to delivery.

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Shipping Coverage

Continental United States

We offer FREE ground shipping on orders over $99 shipped within the continental United States (lower 48 states).

Orders under $99 are subject to standard shipping rates, which are calculated at checkout based on order size, weight, and destination.

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Alaska, Hawaii & U.S. Territories

Shipping to Alaska, Hawaii, Puerto Rico, and U.S. territories is not included in our free shipping offer.

If you are located in one of these regions, please contact us before placing your order. Our team will gladly assist you in finding the best available shipping option at a competitive cost.

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International Shipping

At this time, international shipping is handled on a case-by-case basis.

If you are outside the United States and interested in purchasing from I Love Props, please contact us with:

• Your shipping address

• The products you wish to order

We will work with you to determine the most reliable and cost-effective shipping solution available.

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Shipping Methods & Delivery Times

We primarily ship orders using reputable national carriers. Shipping methods and delivery times may vary depending on location and order size.

Please note:

• All delivery times are estimates only

• Transit times begin once the order has shipped, not when it is placed

• Delays may occur due to carrier issues, weather conditions, or peak shipping periods

We do not guarantee delivery dates unless explicitly stated in writing.

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Order Processing Time

Orders are typically processed within 1–3 business days, excluding weekends and holidays.

Processing times may be extended during:

• High-volume periods

• Promotions or sales events

• Inventory verification

Customers will receive a shipping confirmation with tracking information once the order has shipped.

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Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

I Love Props is not responsible for:

• Delays caused by incorrect or incomplete addresses

• Orders delivered to an address provided incorrectly by the customer

If an order is returned due to an incorrect address, additional shipping charges may apply to reship the order.

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Risk of Loss & Title Transfer

Risk of loss and title transfer to the customer once the order is handed to the shipping carrier.

We are not responsible for:

• Carrier delays

• Lost or stolen packages marked as delivered

• Packages left unattended by the carrier

Customers are encouraged to monitor tracking information closely and make appropriate delivery arrangements.

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Damaged Packages

If your order arrives visibly damaged:

• Please document the damage with photos

• Contact us within 48 hours of delivery

Damage claims submitted outside this timeframe may not be eligible for review.

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Questions or Special Shipping Requests

If you have special shipping needs, tight deadlines, or are located outside the continental U.S., we encourage you to contact us before placing your order. Our team is happy to help find the best shipping solution for your situation.

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Contact Us

For shipping questions or assistance, please contact:

I Love Props
📧 CONTACT PAGE